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I am so grateful to Isabel Gonzalez for helping me to select an entire bedroom set and work with me as an out-of-town customer to complete the purchase. The furniture is beautiful and speaks of high quality, but I would not have purchased it had it not been for Isabel's professionalism, in-depth product knowledge, quick responsiveness, and overall enthusiasm. She greeted me as I entered the store and spent an inordinate amount of time helping me. I returned home and she continued her communication with me. I hope the company realizes her value as an employee and rewards her for her gracious demeanor and the excellent service that she provided me. Thank you Isabel!
Just happened to be out for the day and wandered into the 1604 access store. WOW what a find. So surprised with regard to the quality of the furniture and the extensive display of items. Mark greeted us at the door and let us roam. We were just amazed! Mark created a warm and welcoming atmosphere and was exceptionally knowledgeable about the furniture and the company’s history. We purchased a Cherry mag-about and plan on going back to explore bedroom furniture. Thanks Mark for such a pleasant experience!! You are a “10 out of 10” in our book. See you soon.
Isabelle was a delight to work with and kept me informed of the progress. I am a repeat customer but because of a fire lost my beautiful handcrafted curio cabinet. We are in a new home and were in need of a dining room set and side bar. It is nothing less than gorgeous. The handcrafted workmanship and beauty is well worth the wait.